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Report: #1352971

Complaint Review: Deano's Automotive - Reno Nevada

  • Submitted:
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  • Reported By: Ron — Fernley Nevada USA
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  • Deano's Automotive 665 Linden St Reno, Nevada USA

Deano's Automotive Zero Integrity. Will refuse to honor warranty on work if involves major damage. Reno Nevada

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Refused to honor warranty for failed timing belt with valve damage. Originally quoted $600 for repair of timing belt which progressively increased to over $2300.

Once the engine was sealed up and they collected the money they then informed me there was a $30 part which may need to be replaced soon (but was still within "tolerance"). Who does $2300 worth of work and decides to not replace the part that caused the failure to begin with?!

Deano and staff were completely non-responsive to any inquiries re: them fixing the part. Within a couple months the timing belt slipped again. Deano flat out refused to accept any responsibility and rudely stated he would not honor his 12 month warranty.

DISORGANIZED, DISRESPECTFUL, DISHONEST.

If you are looking for a shop with integrity... this is not the place.

This report was posted on Ripoff Report on 01/30/2017 08:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deanos-automotive/reno-nevada-89502/deanos-automotive-zero-integrity-will-refuse-to-honor-warranty-on-work-if-involves-majo-1352971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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