• Report: #1349035
Complaint Review:


  • Submitted: Tue, January 10, 2017
  • Updated: Tue, January 10, 2017

  • Reported By: Kim — Philpot Kentucky USA
Internet China

DebbyDress.com Does not accept returns/poor workmenship Internet

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I purchased a dress from Debbydress.com.  It came in mail in alloted time.  The dress was not satisfactory.  The quality was poor and the material was not high quality.

I looked at website (debbydress.com) to look once again at return policy.  It says to contact them for return label. I did so, and received a reply that said...

"It is really not a good option to ship the dress back, because our country discourages importing clothes. And shipping back will costs you a lot of tax fee, we really hope that you can keep that dress and accept the partial refund. How about a refund of 10 US dollars?"  Is that okay with you?"

I have continued to reply every day for the passed 10 business days and get basically the same response every time...

They will not give me a return address, and will not refund my money.  I do not understand how a company can get away with doing this kind of thing to so many people.

I did not realize the company Debbydress.com was so unreliable until I began trying to find out how to make a complaint against the company.  If only there was a way to stop this cmpany from being in business. 

I encourage anyone that has ever happened across the website Debbydress.com PLEASE do not shop or buy from them!

This report was posted on Ripoff Report on 01/10/2017 08:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/debbydresscom/internet/debbydresscom-does-not-accept-returnspoor-workmenship-internet-1349035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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