I saw their commercial on Tv and was warned by my friend NOT to do this. They said i could eliminate my debt and pay only a fraction of the cost of my credit card debt. So.......
I started with Debit Reilef USA in June 2007, I can't remember the guys name that talked to me regarding how in 36 months paying at $271.00 a month all my bills would be lowered and paid off. After 3 months I left a message asking when and why they haven't started taking care of these bills, the lady that called me back said it takes them 6 months to collect what they need and then they will work on the first (lowest) bill and she needed one more payment of $271.00 to pay that first bill.
Well in November I was able to pay only $171.00 and asked them to please debit only that amount..they did and explained they needed the rest to start the actual negotiating for the first bill.
Close to the end of November I lost my job, they debit my account on the 15th of every month so I called them and left a message again letting them know this and that I would NOT be able to pay the next payment. They never called back and the 15th was getting closer. Then I called left another message letting them know I was moving out of state and closing my account.I still haven't heard from them.
Finally I got a call from them in December asking if I had a new account yet. I told them I was still out of work and haven't opened an account yet. They said well as soon as you get an account please let us know.
Today is March 2008 I haven't received anymore statements from them but still I'm forwarding all my bills to them sent them a letter and I've been calling
them for 3 months and still NOT one return call or letter of response.
I paid them 1800.00 for no service for 6 months for a 36 month contract and nothing was handled at all, because I still get letters and my family is getting phone calls from lawyers trying to get a hold of me. All I wanted was my bills to be paid off in a quick and painless matter and this has been nothing but a nightmare.
Debit Relief USA in Addison, Texas are nothing but lying, stilling unprofessional people. I would suggest anyone that wants to use them DON'T.
I need help and need to take care of these bills. I don't know what to do and how to handle this. My bills are sky rocketing with interest as I type and I'm still not sure how to get these paid. Someone PLEASE help me.
West Point, Utah