• Report: #372323
Complaint Review:

Debt Relief USA

  • Submitted: Fri, September 12, 2008
  • Updated: Wed, January 07, 2009

  • Reported By:Ashland Virginia
Debt Relief USA
9045 Mount Eagle Rd. Addison, Texas U.S.A.

Debt Relief USA Debt Settlement Company that Totally Ignores Creditors and does not do anything but take your money Addison Texas

*UPDATE Employee: Rebuttal

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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After 8 months and no contact to my creditors, from Debt Relief USA, in Addison, TX, I have stopped any further payments debits from my checking account and have contacted my attorney, regarding sueing Debt Relief USA.

This debt settlement for the entire contract period have not made any contact with the Credit Card Company, that I had the three accounts with and two of the credit card accounts have been charged off by the credit card company and placed with a Debt Recovery Company for legal action.

Letters and phone calls were sent to Debt Relief, with no contact to credit card company or a response to me.

I have been in an contract with Debt Relief since January 2008, with only $36.00 towards repayment to my creditor.

I have taken it upon myself, since my credit rating is now S__T, and am neogiotating with the creditor directly.

Beware of Debt Relief USA to anyone that is thinking about using them. They take your money and do nothing, like they said on advertisments on FoxNews and when speaking with them over the phone.

I am also sending a letter to my Attorney General in Virginia and also a letter to the Attorney Generals Office in Austin, TX.

DO NOT FALL INTO THE SAME TRAP AS MYSELF. It has cost me over $2,000.00
for no service to creditor or myself. All the money goes in their pockets.

Ashland, Virginia

This report was posted on Ripoff Report on 09/12/2008 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/debt-relief-usa/addison-texas-75001/debt-relief-usa-debt-settlement-company-that-totally-ignores-creditors-and-does-not-do-any-372323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: Debt Relief Usa - (U.S.A.)

Your agreement which you signed in bold print states that the Administration fee is paid upfront and that creditor will not be contacted until funds to settle are available. Even if we charged nothing for our service and everyone worked for free we could not have taken care of your 12,000+ debt with the $1828 that you paid in to our company over the 8mths that you were enrolled into the program.

Your contract clearly states that you are enrolling into a 24 to 36 mth program.

Most clients enrolling into our program were struggling to make their minimum credit card payments and would have experienced charge off reguardless. Debt Settlement is for someone who cannot meet their credit card obligation but cannot claim bankruptcy. Accounts being charged off is something that is experienced because you are not paying your minimum payment on your accounts as the Credit Card Company requires because you were unable and sought Debt Settlement to try and still fulfill part of the obligation.

Our clients who do realize that it is not like turning on a light switch and let the program run its course find that they save money and are glad to not have the debt hanging over them.

Paying your minimum payments on 12k in debt will take years and years to pay off all we ask is that you give us the full contract time and we will help you reach your goal of becoming debt free. If you are able to work with your creditor and meet their obligation to pay back the full debt amount then debt settlement is just not something that you need and should honor your Creditor agreement and make your credit card payments. Debt Settlement is for people who do not have a choice and are struggling.
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