• Report: #369486
Complaint Review:

Debt Relief Usa

  • Submitted: Wed, September 03, 2008
  • Updated: Wed, January 07, 2009

  • Reported By:Columbia South Carolina
Debt Relief Usa
16200 Addison Road #105 Addison, Texas U.S.A.

Debt Relief Usa Fradulent and Won't give us our Set aside money Addison Texas

*UPDATE Employee: Rebuttal

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We signed a contract with Debt Relief , USA 3 years ago. We had 5 creditor we turned over to them with two of them being settled, but the other three have done nothing but collect interest and gone to an attorney who has filed a judgement against my husband. Before we signed on with this company we had received a letter from the creditor who has a judgement against my husband wanting to settle for around $6,000, but at that time we had no money. Now this same creditor with the judgment wants $12,000.

Debt Relief,USA had done nothing with our remaining accounts for 1.5 years.
If we get any offers or notices from our remaining creditors we send them to Debt Relief,USA. We make numerous phone calls and leave messages and no one returns our calls.

According to Section 5 of the Client Settlement Agreement the Set-A-Side funds will be refunded to us within 15 business days of notification. We faxed and mailed a letter return receipt signature required (it was received, because I have the signature slip, so they can't say they didn't get it) on August 12,2008 requesting to terminate DRUSA'S services and to get our set-a-side money back. We have yet to hear from them even after daily phone calls to their office. They have until September 5th,2008 to have the money back in our hands; otherwise, the paperwork is ready to file with our State Attorney Generals office and we have retained a local lawyer to get this settled and to hopefully help us with the judgement against my husband.

This company just takes your money and runs. BEWARE!!!! They are Fradulent.

Columbia, South Carolina

This report was posted on Ripoff Report on 09/03/2008 05:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/debt-relief-usa/addison-texas/debt-relief-usa-fradulent-and-wont-give-us-our-set-aside-money-addison-texas-369486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: Debt Relief Usa - (U.S.A.)

Your other 3 accounts were not settled because no payments to your escrow account was made for 18mths.

This is why nothing had been done for 1.5 years. After reading through the pages and pages of notes on your account someone in your household must have been corresponding with us because you state that no one returned your calls and there are pages after pages of notes reguarding conversations.

You were on the road to completing the program when you stopped making payments to your escrow account that is set up to go to your creditors. With no money to offer the creditors nor any to take care of any judgements that could have played a big factor in why your husband received a judgement.

Anyone who gets into a situation to where they have to join a debt settlement plan because they can not longer afford to send in the full monthly payment to a creditor and pay back all of the balance including interest is going to be at risk for a judgement. Judgements can still be settled but you would have needed to make some sort of payments during the time from Jan 07 to the date that you cancelled the program. I also see int he notes that you were made aware of the reason why your account is not progressing.

We do not take your money and run, as you stated 2 of your accounts were settled before you stopped making payments. One a judgement at 75% and another at 50%.

You were issued a refund on 9/11/2008 after cancelling the program in the amount of 1,522.70 for the remaining balance in your Escrow account. If you have not received the check please give us a call so that we may void it and issue another check.
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