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  • Report: #363
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Report: Cal Spas

Category: Pools & Saunas

Cal Spas are CROOKS

*REBUTTAL Employee ..Customer Service Manager

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Cal Spas

Phone:  
Fax:  
 
Orange County
Riverside, California,
U.S.A.

Submitted: 3/25/1999 12:00:00 AM

Modified: 6/20/2002 12:00:00 AM
Reported By

Ed



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I put a deposit down for a jacuzzi. My condo did not have the
correct circuit breaker, so I had to cancel my order.

Cal Spas agreed to refund my $500 deposit 3 years ago and put it
in writing. I have not seen any money since and they do not return phone calls. Do not do
business with these bandits!

Robert Davidson
LA

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Updates & Rebuttals:

Updates & Rebuttals
  • I am a Cal Spas dealer Rick [5/3/2002 10:45:58 AM]
  • Customer Service Manager Vickie [6/19/2002 10:05:06 AM]

CompanyOwner

Submitted: 5/3/2002 10:45:58 AM

Modified: 5/4/2002 1:28:14 AM
CompanyOwner

Rick

Loma Linda , California

I am a Cal Spas dealer

I would like to see this complaint directed to a specific dealer. There are over 300 Cal Spas dealers in the USA. This report makes it look like we are all bad. Most of us are great dealers and would like to be acknowledged separately. If you can post the specific dealer and name, I would be happy to take the complaint to the manufacturer for resolution on your behalf. Thank You, Rick at Pool and Spa Outlet

Employee

Submitted: 6/19/2002 10:05:06 AM

Modified: 6/20/2002 12:38:45 AM
Employee

Vickie

Pomona , California

Customer Service Manager

I am the Customer Service Manager at Cal Spas Corporate office in Pomona. I would like to talk with this consumer to help get his issue resolved. We have no record of this consumer calling. Please direct this consumer to Vickie Thomas - (909)623-8781 ext. 280.

Thank you,
Cal Spas
Customer Service Manager

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