Report: #1411827

Complaint Review: defenders

  • Submitted: Tue, November 14, 2017
  • Updated: Tue, November 14, 2017
  • Reported By: daniel — MIAMI Florida United States
  • defenders

    North Miami Beach, Florida
    United States

defenders ADT THEY CHARGED MORE THAN WHAT THEY SUPPOSED TO North Miami Beach Florida

*UPDATE Employee: ADT Customer Advocate Team

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i CONTACTED ADT FOR MOMS HOUSE SO SHE CAN HAVE SECURITY SYSTEM.THEY SEND DEFENDER WHICH IS A CONTRACTOR OF ADT AND THE GUY WHO WAS THERE WAS RUDY CABALLERO.MY MOTHER ADDITIONAL EQUIPMENT WHICH THEY TOLD HER IT $349 DOLLARS AND SHE WAS FINE ,AND THE GUY TOLD HER WE CHARGE THE CREDIT CARD AND WE WILL SEND YOU A RECIEPT BY MAIL.IN REALITY THEY CHARGED $532 DOLLARS AND THAT IS WHEN THE WHOLE SCAM STARTED. WHEN WE CALLED THEY TOLD HER THE SALES GUY MADE A MISTAKE AND WE TOLD THEM THIS NO MISTAKE THIS IS A SCAM AND THEFT YOU DID.WE FOUGHT I AM WAITING FOR $187 DOLLARS OVERCHARGED.

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This report was posted on Ripoff Report on 11/14/2017 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/defenders/north-miami-beach-florida/defenders-adt-they-charged-more-than-what-they-supposed-to-north-miami-beach-florida-1411827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ADT Customer Advocate Team

AUTHOR: ADT - (United States)

Hello,

I'm sorry to hear of this frustrating experience and would like to help. Please send us an email to AlwaysThere@adt.com with the phone number or address for where the service is located and we'll follow up to assist you. Thank you. -Andrew 

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