Report: #1078154

Complaint Review: Delias

  • Submitted: Thu, August 22, 2013
  • Updated: Thu, August 22, 2013
  • Reported By: Marie — Chantilly Virginia
  • Delias
    4300 Glendale-Milford Rd
    Cincinnati, Ohio

Delias When my underage daughter placed an order on Delias website, a free magazine offer popped up for 3 months free magazines. This was 2005 and they have been billing my husbands Credit card $200 per year for a bunch of magazines we did not read or want. I tried cancelling each individual one, but didn't have luck. I would like a refund. Cincinnati Ohio

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Back in 2005 when my underage daughter placed an order on Delias website, she used one of our credit cards to buy a piece of clothing. She was 13 years old at the time, and she chose to recieve 3 months free of a variety of magazines. My husband and I were not aware that this even took place As the years passed we kept receiving the magazines, I tried to send by mail cancellation notices on the renewal cards they send once a year. This did not stop the magazines from coming, in fact what they were doing was charging our credit card about $200 a year for the magazines without our authorization. I am very upset that this magazine service and Delias can get away with ripping off consumers this way. I have called to request some kind of refund to our credit card. Please let me know if any similar reports have been filed, and if there is anything I can do with your help to get this matter resolved.

Thank you,

Maria and Mark G

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