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Report: #68897

Complaint Review: Dell Computer Corp. - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: St Francisville Louisiana
  • Author Not Confirmed What's this?
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  • Dell Computer Corp. 8801 Research Blvd Austin, Texas U.S.A.

Dell Computer Corp. ripoff 9 month old computer has gone down 3 times company refused to replace Austin Texas

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New computer purchased Jan. '03 has been out of service three times since then, each time longer.

Fixed the first time after a week. The second after 3 weeks. Now going on 2 months they have not been able to fix and refuses to replace unit.

They told me in e-mails a few times to open unit and try to find out what was wrong. Since I have a service contract for three years and am not qualified to work on computers I refused.

Ron
St Francisville, Louisiana
U.S.A.

This report was posted on Ripoff Report on 10/12/2003 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computer-corp/austin-texas-78758/dell-computer-corp-ripoff-9-month-old-computer-has-gone-down-3-times-company-refused-to-r-68897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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