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Report: #163014

Complaint Review: Dell Computer Corporation - Round Rock Texas

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  • Reported By: Blackwood New Jersey
  • Author Confirmed What's this?
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  • Dell Computer Corporation 1 Dell Way Round Rock, Texas U.S.A.

Dell Computer Corporation Dell All In One Printer A960 defective product given multiple times Ripoff Round Rock Texas

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Between the months of Nov 2004 and Nov 2005 I have replaced the Dell All In One A960 3 times. Today guess what? My printer is not working again! # 5 printer is defective.

I sit on hold for hours at a time calling Dell. Only to get another DEFECTIVE product.

My warantee expired in June so here I am with another defective Dell product and $400.00 in ink that I can not return.

I was told I could not upgrade, I could pay the difference for the next model up. Why would I pay more money for another Dell product? NEVER AGAIN Will I ever buy a Dell product.

Their customer service is horrible. They seem to have all of their customer service in India. I had a really terrible time understanding anyone I spoke to.
I got the first printer in June 2004.
First was replacement 12/2004
Second Replacement 3/2004
Third Replacement 4/2004

Stacey
Blackwood, New Jersey
U.S.A.

This report was posted on Ripoff Report on 11/02/2005 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computer-corporation/round-rock-texas-78682/dell-computer-corporation-dell-all-in-one-printer-a960-defective-product-given-multiple-ti-163014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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