Report: #529404

Complaint Review: DELL Computers

  • Submitted: Fri, November 27, 2009
  • Updated: Fri, November 27, 2009
  • Reported By: Deano — san jose California United States of America
  • DELL Computers
    United States of America

DELL Computers dell xps m2010 lemon Internet

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I puchased a Dell xps m2010 about 2 years ago.  I  had  spent most of the time since then trouble shooting and repairing this thing since then. After 5 visits from their techs and about 200 hours on the phone.  They eventually replaced the old one with a new one.  Now that the warranty has run out.  The thing continues to break down.  On my own, I have replaced the graphics card once already.  It worked for about 3-4 months and now it has gone out once again.  Now I'm left with a useless laptop.  I know that many other owners of this lemon are having the same problem.  Is there a fix for this or a recall for this computer.  I have never had the thing running long enough to use it as a reliable productive tool.
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