ED Magedson – Founder
Dell CorporationInternet United States of America
First and ut most, ripoffreport please reclassify your introductory "areas of customer complaint". My complaint is regarding Dell - you know, the computer company. It was a "telephone call order" regarding a purchase of "gaming" accessories. The company orgin is of Texas and customer service is in India.
5 minutes after placing an order w/Dell for xbox accessories, i discovered i could have purchased everything at my local walmart for $38.00 cheaper. i called the same person that took my order "elizabeth" @ 1-800-www-dell ext 4166716 and she told me "that's not a good enough reason" and hung up on me. i spent the next 3 hours calling and waiting to music.
i then rushed to my bank and cancelled my bank card to stop the order from processing to my account. i got home and discovered they had already hit my account and took my money. another call was placed to dell and this time i wanted dell's attorney's phone number or an administrative phone number.
i was sent directly to order resolutions then put on hold again....to music. i give up with dell.
i promise. i will never order another product from dell even if it means life or death. thank you
This report was posted on Ripoff Report on 02/17/2010 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dell-corporation/internet/dell-corporation-cancel-order-please-internet-570977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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