Complaint Review: Dell Corporation
- Dell Corporation
United States of America
- Web: http://www.dell.com
Dell Corporation cancel order please Internet
*Author of original report: Update
First and ut most, ripoffreport please reclassify your introductory "areas of customer complaint". My complaint is regarding Dell - you know, the computer company. It was a "telephone call order" regarding a purchase of "gaming" accessories. The company orgin is of Texas and customer service is in India.
5 minutes after placing an order w/Dell for xbox accessories, i discovered i could have purchased everything at my local walmart for $38.00 cheaper. i called the same person that took my order "elizabeth" @ 1-800-www-dell ext 4166716 and she told me "that's not a good enough reason" and hung up on me. i spent the next 3 hours calling and waiting to music.
i then rushed to my bank and cancelled my bank card to stop the order from processing to my account. i got home and discovered they had already hit my account and took my money. another call was placed to dell and this time i wanted dell's attorney's phone number or an administrative phone number.
i was sent directly to order resolutions then put on hold again....to music. i give up with dell.
i promise. i will never order another product from dell even if it means life or death. thank you
This report was posted on Ripoff Report on 02/17/2010 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dell-corporation/internet/dell-corporation-cancel-order-please-internet-570977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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