Report: #473197

Complaint Review: Dell Financial Services & Pentagroup

  • Submitted: Sat, July 25, 2009
  • Updated: Sat, July 25, 2009
  • Reported By: Sandy Oregon
  • Dell Financial Services & Pentagroup
    P,O.Box 1577 Austin, Texas 78709-1577
    Houston, Texas

Pentagroup For DFell Fimnancial Servicex Harrassment following a Class Action Settlement Houston, Texas

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The State of Oregon, along with 26 other States, recently concluded an investigation into certain business practices of Dell and entered into a Assurance of Voluntary Compliance, a legal agreement that has been filed with the Marion County Circuit Court in Oregon. Dell had agreed to modify its business practives regarding financing promotions and warranties and rebates.

While I was asked to submit a compaint as a Dell customer, harrassment by Dell for interest charges, ensued, even thoughy the account had been paid in full in January, I received some 30 automated phone calls in a period from April 13, 2009 to Sunday April 25, 2009 and continuing for additional interest charges.. I am disabled and had to block my telephone for all unregistered callers. I received a refund check from Dell, through a Washinton,D.C. Law Firm, in June, and now started receiving harrassing and rude phone calls from a Collection agency, identified as Pentagroup.
I consider that unlawful practices to attempt and collect interest charges, after a refund was based upon an agreement Dell reached with the Oregon State Attorney General under the "Assurance of Voluntary Compliance" filed with the Circuit Court court in Oregon. How can I stop these harrassing telepone calls? I am an 82 year old woman, partially disabled by a stroke, and
cannot tolerate such intentional infliction of harm and stress.

Sandy, Oregon
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This report was posted on Ripoff Report on 07/25/2009 02:13 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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