• Report: #513161
Complaint Review:

Dell

  • Submitted: Thu, October 22, 2009
  • Updated: Thu, October 22, 2009

  • Reported By: StanCo — Tri-Cities Washington USA
Dell
P.O. Box 6403 Carol Stream, Illinois United States of America

Dell - Dell Financial Services Called for payoff, paid full balance, still being charged late fees Carol Stream, Illinois

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Our kid wanted to get a Dell computer.  He was going to pay the payments.  We put it on Dell Credit.  He didn't pay on time.  Late charges were extreme.  We called in for a payoff.  Paid the amount we were told was the payoff.  We are still getting statements with a late charge and interest.

We have tried calling the support number - were disconnected twice.  Finally talked to a person (overseas) and thay said it would be taken care of.  We don't believe them.

Don't buy using Dell Financial Services.  They make more money off the financing than from the computer.

StanCo


This report was posted on Ripoff Report on 10/22/2009 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dell/carol-stream-illinois-60197-6403/dell-dell-financial-services-called-for-payoff-paid-full-balance-still-being-charged-l-513161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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