ED Magedson – Founder
Delta AirlinesDelta Airlines Atlanta, Georgia United States of America
My plane ticket on Delta cost $109 RT. I had to change the flight, no fault of my own. I was willing to pay the change fee, until I learned that it would be $150, more than my ticket.
Delta has given me a credit of $109. But when I go to use the credit, I will be charged $150, plus another $50 (additional service fee), and the cost of whatever my new flight might be.
Why would I use this credit? It is as if they are stealing my money, not charging a penalty fee. That's because the high fee prohibits me from using my credit. Not only that, this is unfair and irrational.
What choice do I have? My only choice, as per this "change fee" policy, is to give Delta $109 or spend more money in fees if I try to use my credit. As soon as I had to change my ticket, I no longer had any choice except to sacrifice the whole ticket. I would be foolish to pay more money to Delta.
Of course, I would not mind paying a change fee, if it was reasonable and was some % of my original plane ticket. But it's not like that. This is a $150 across the board. That means, they just stole my money and I will not let them steal any more of my money ever again.
I hope you will not fly Delta because if I had known about this Dragonian policy, I would never have chosen Delta to begin with.
This report was posted on Ripoff Report on 11/18/2010 07:06 AM and is a permanent record located here: http://www.ripoffreport.com/reports/delta-airlines/atlanta-georgia-/delta-airlines-charged-me-a-late-fee-that-cost-more-than-my-round-trip-ticket-atlanta-g-663405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.