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Report: #655534

Complaint Review: Deluxe Cash club - houston Texas

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  • Reported By: Eve — Alexandria Virginia United States of America
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  • Deluxe Cash club 538 West 21st Street, Suite 78192 houston, Texas United States of America

Deluxe Cash club Fast Money 911 Outrageuos Fees and should be s**t down houston, Texas

*Author of original report: Deluxe Cash Club outragous fees should be shut Down

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I always did business with a company called Fast Money 911.  They give payday loans and as you pay your principle balance down your finance fee decreases.  I have been getting loans from fast money 911 for about 2 years.  I called fast money 911 in need of a cash advance and the company representative told me that they had changed the name of the company to Deluxe Cash Club.  They had also told me that I was a VIP customer and I would recieve a 50% discount off of my finance fee.  I made my usual payment on my first payday following reciept of the loan. When I called back to arrange another payment on the balance of the loan the representative told me that the finance fee had increase and it doesn't matter if you pay down the balance of the loan your finance fee stays the same.  The cost of the finance fee was more than half of the loan.  When I asked her when did they change the rules of their loans.
she told me that when they changed the name of the name off the company they change the rules on their loans. When I was offered the loan from them I was told it was the same company.  She was very nasty and told me that I should not have assumed that the rules was the same and it was too late because I agreed to accept the loan.  I asked her why wasn't I told that the inance has increased or should I say nearly doubled.  She didn't even answer the question.  She just answered my question with a question.  She asked me why did I assume the rules were the same and I should have asked about the finance fee.  She told me that if I told don't pay the loan they will put it on my credit report.  She also told me that the company was no longer a papday loan company and I should have known that.  Even though I was told over the phone that Fast Money 911 and Deluxe Cash Club was the same company.  The representative just wanted me to accept the loan. Totally mislead me and I feel that I was tricked into signing for what I thought was a payday loan and it was something completely diffferent.  Beware of this company!! After they take your money they give terrible customer service. 

This report was posted on Ripoff Report on 10/26/2010 05:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deluxe-cash-club/houston-texas-77008/deluxe-cash-club-fast-money-911-outrageuos-fees-and-should-be-shit-down-houston-texas-655534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Deluxe Cash Club outragous fees should be shut Down

AUTHOR: Eve - (USA)

POSTED: Tuesday, October 26, 2010

I always did usiness with a company called Fast Money 911.  They give payday loans and as you pay your principle balance down your ffinance fee decreases.  I have been getting loans from fast money 911 for about 2 years.  I called fast money 911 in need of a cash advance and the company representative told me hat they had change the name of the company to Deluxe Cash Club.  They had also told me that I was a VIP customer andd I wold receive a 50% discount off of my first finance fee.  I made my usual payment on my first payday following receipt of the loan.  when I called back to arrange another paymenbt on the balance of the loan the representative toale me that he finance fee had increase and it doesn't matter if you pay down the balance of the loan your finance fee stays the same.  The cost of the finance fee was more than half  of the loan.  When I had asked her when did they change the rules of their loans.  She told me that when they changed the name of the company they change the rules on thier loans. When I was offered the loan I was told that is was the same company.  She was very nadty and tole tha I should not have assumed tha the rules were the same andd it was too lat becuse I agreed to accept the loan.  She told me if I did not like the rules then I should not have accepted the loans. I asked her why did the representative tell me that is was the same company andd why didn't they tell me that the rules were different.  Instead of answering the question she just asked me why didn't I asked if the rules were different.  She also asked me why did I accept the loan.  Then she told me that they were no longer a payday company and I should have known that.  Even though I was told over the phone Fast Money 911 and Deluxe Cash club were the same company.  The representative just wanted me to accept the loan.  Totally mislead me an I feel that I was tricked into signing for what I thought was apayday loan and it was something completely different.  Beware of this company!! After they take your money they give terrible customer service.

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