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Report: #1204903

Complaint Review: Deluxe Comfort - Internet

  • Submitted:
  • Updated:
  • Reported By: BlueManGroup — Texas
  • Author Not Confirmed What's this?
  • Why?
  • Deluxe Comfort Internet USA

Deluxe Comfort healthylivingproduct.com Poor Customer Service. - Shipped wrong item and I had to pay to return it Internet

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This is the worst customer service I have ever experienced.

They took over a week to respond my email requesting tracking.

Order arrived and it was totally different brand.


Again slow to respond to get it returned, I had to pay to return it.

The FINALLY issued a refund but did not refund the shipping charge.

In summary. I paid them 28.00 to ship my the wrong item.
Plus I had to PAY out of my pocket to ship this back to them.

I order online almost every day and I rarely have issues.

This is absolutely the worst experience I have had in recent memory.

Buy from them at your own risk and hope and pray that you get what you order.

Also, if you send them an email then be prepared to wait 7-10 days and thats IF the respond to you at all.

This report was posted on Ripoff Report on 01/27/2015 10:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deluxe-comfort/internet/deluxe-comfort-healthylivingproductcom-poor-customer-service-shipped-wrong-item-and-i-1204903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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