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Report: #1226143

Complaint Review: Demontrond Auto group - Conroe Texas

  • Submitted:
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  • Reported By: TSB8C — Cleveland Texas USA
  • Author Not Confirmed What's this?
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  • Demontrond Auto group 888 I-45 S Conroe, Texas USA

Demontrond Auto group Misrepresented vehicle, won't stand behind their sales Conroe Texas

*Consumer Suggestion: It's your new ride

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After entering and telling salesman what I wanted, was then directed to other vehicles on the lot that were not what I wanted in an effort to talk me into something else because they were "willing to deal". Finally they located what I wanted at another dealership. Had me do all paperwork and pay deposit before they would tell me where the other vehicle was or agree to go get it.

After a few days, they called me to come get the vehicle. The interior colors were wrong, multiple areas of scratched paint, vehicle was dirty, and two stains on leather inside, and over 200 miles on it already. Told me I was stuck with it since I had already done all paperwork and paid money previously.

Drove it and found mechanical issues. Returned it next day and was treated poorly by service department. Requested to give vehicle back and was yeleld at in lobby by the salesman. Out my money and they still have the vehicle. No resolution in sight.

This report was posted on Ripoff Report on 05/01/2015 04:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/demontrond-auto-group/conroe-texas-77304/demontrond-auto-group-misrepresented-vehicle-wont-stand-behind-their-sales-conroe-texas-1226143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

It's your new ride

AUTHOR: coast - (USA)

POSTED: Friday, May 01, 2015

“Had me do all paperwork and pay deposit before they would tell me where the other vehicle was or agree to go get it.”

That’s a big red flag. Never agree to pay a deposit on a vehicle sight unseen. Always test-drive a vehicle prior to purchase. Happy motoring!

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