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Report: #473571

Complaint Review: Dependable Locks, Inc. 1-866-429-9485 - Concord California

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  • Reported By: Concord California
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  • Dependable Locks, Inc. 1-866-429-9485 2643 Gulf To Bay Blvd., Suite 1560-420, Clearwater, Florida 33759 Concord, California U.S.A.

Dependable Locks, Inc. 1-866-429-9485 Quoted lower price and charge you for more when they're doing the job Concord California

*Consumer Comment: well

Show customers why they should trust your business over your competitors...

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I called locksmiths from yahoo yellow pages to get an estimate to unlock a bedroom that was locked and there is no key. I came across this company and quoted me $40 for the service call which is the cheapest among the other companies I called.

I made the appointment and the guy was late for an hour. This is a home that I listed for sale so I waited because the guy keep on saying he is on his way. When he got to the house he said that opening the lock is complicated and he will charge me for $40 service call plus $84 for the labor. I can't do anything else just to let him do it because I need to show the house to prospective client. I thought he would completely take the lock off or do some other complicated work but to my amazement, he just inserted a baloon type, pumped it for few second and then it's done. It only took him less than 1 minute to do the work and he charged me $124. I was so mad and I told the guy it was a ripoff and demanded a refund on the some part of my payment. He said that he can't do anything because it was their company's policy. Since my client is already there I don't want to argue with him so I let him go.

If you are looking for a reliable and honest locksmith, don't ever use this company. They will rip you off. Their company name is Dependable Locks but they are not dependable. They are a rip-off company so beware.

Ellen
Concord, California
U.S.A.

This report was posted on Ripoff Report on 07/26/2009 06:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dependable-locks-inc-1-866-429-9485/concord-california-94520/dependable-locks-inc-1-866-429-9485-quoted-lower-price-and-charge-you-for-more-when-the-473571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

well

AUTHOR: Vaporize - (U.S.A.)

POSTED: Sunday, July 26, 2009

If you could have done it you would havae that money. Look at it this way you are showing the house to someone who will buy or rent it from you. There is always labor on top of service charge. No one will do labor for free.Ever!
this is not a ripoff, just someone thats mad that does not know anything about Labor charge.

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