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Report: #1389403

Complaint Review: Derma Gentix - Internet

  • Submitted:
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  • Reported By: Chet — New York USA
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  • Derma Gentix Internet USA

Derma Gentix Derma Gentix Age Defying Skin Cream Deceptive practice and a Fraud IL Illionise

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Saw their face cream product on the internet via their website and youtube. They offered a trial sample for $8 and so I purchased it online. During checkout they gave options for addtional products but didn't give the user an option to decline. However, I subsequently got billed for an additional product so my total increased to $12. That was not the end of this order! 2 weeks later I got billed, on my card, an amount for $94.77 from DAB*DABUFACECREAM. I called the company and they explained that was for the cream I ordered through Derma Gentix. The initial $12 was shipping and that I was supposed to send the cream back within 14 days or get billed for it. I requested that they refund my charge, but they offered a 25% discount on my order instead. I refused this option and called my credit card company and got the charge reversed. Do use this company!!

This report was posted on Ripoff Report on 07/31/2017 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/derma-gentix/internet/derma-gentix-derma-gentix-age-defying-skin-cream-deceptive-practice-and-a-fraud-il-illion-1389403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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