Complaint Review: dermagenetix - Internet
- dermagenetix Internet USA
- Phone: 203-415-3326
- Web: dermagenetix.com
- Category: Skin Care
dermagenetix AKA zorroeyeserum AKA eye suntree signed me up unknowingly as a subscriber to their skin care. Internet
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I unknowingly like others signed up for what I assumed was a product to try and pay only shipping. I was later informed that I had also agreed to pay full price if I did not contact them and cancel within fourteen days. Then they also continued the next month to send product and charge me before I recived the product. The charges on the bank statment give no indication of who the company is? I was told they are filed by the name of who bills me? It took several phone calls to understand the company name and what the product was that I was not paying 98 and 97 dollars for.
I never would have ordered the sample offered as pay shipping only if I knew they would charge me full price and then schedule me to get recurring orders.
Now if I want to return I have to call them back and then deal with their rudeness agian and hope they give me some number to ship it back and they claim they will refund me but charge 25 dollar restocking fee.
these companies have ruined it for everyone. I will now never order try me products again
This report was posted on Ripoff Report on 07/27/2017 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermagenetix/internet/dermagenetix-aka-zorroeyeserum-aka-eye-suntree-signed-me-up-unknowingly-as-a-subscriber-t-1388609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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