• Report: #539621
Complaint Review:


  • Submitted: Tue, December 15, 2009
  • Updated: Tue, December 15, 2009

  • Reported By: KAREN — Oakdale Minnesota U.S.A.
15820 EUCLID AVE CHINO, California United States of America


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Dermawand tell you there is a 30 day free trial period,  and they do not charge you until that is over.

Your free trial period starts on your order date.  You may receive it in 7 days, so now you have 3 weeks left.  If you maill it back immediately, you may be duped by their return mail address. 

web site says 9170

general correspondence is 91710

shipping label is 91708

By the time you get it back to them, it will have been lost in the post office for some time, trying to get the right delivery address... guess what, you legally ran out of time.  They have set it up to run your return in circles till the time runs out.  Of course they don't tell you the 30 days starts with your ORDER DATE.

Chino Post office phone number:909-364-1361  You may need this number to get past the tracking lockup on the internet site.  You will have to call them and get them to find it.  I now have about 10 days to get this resolved for myself.

This report was posted on Ripoff Report on 12/15/2009 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dermawand/chino-california-91710/dermawand-30-day-free-trial-starts-at-order-date-not-receipt-date-chino-california-539621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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