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Report: #1338307

Complaint Review: DermEssence - Albany Georgia

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  • Reported By: tjordanlcsw — Los Angeles California USA
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  • DermEssence 2021 N. Slappey Blvd # 219 Albany, Georgia USA

DermEssence Essencehealthyskin.comNuBeauty Deceptive advertising; scam Albany Georgia

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I saw an ad online that Angelina Jolie had a new skincare line and the product was free, except for shipping.  I ordered it, and mistakenly clicked the button that put 3 other items on my list.  I immediately called them and cancelled the remaining 3 products and confirmed the shipping price for the first item.  I then received all 4 items, and when I called to tell them this, they told me there would be a restocking fee of $9 or so, and I had to pay to ship it all back.  Then they told me that I had entered a contract of sorts, which I would have to cancel by a certain date.  Not only does Jolie have nothing to do with this product, but everything about their approach is a scam.  When I told the woman, very respectfully, that I did not order the remaining products, she hung up on me.  Her name is Jessica.

This report was posted on Ripoff Report on 11/15/2016 02:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermessence/albany-georgia-31701/dermessence-essencehealthyskincomnubeauty-deceptive-advertising-scam-albany-georgia-1338307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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