Complaint Review: Dermitage Advanced Skin Renewal - Ontario California
- Dermitage Advanced Skin Renewal 5300 Ontario Mills Pkwy. Ontario, California United States of America
- Phone: 1-800-886-8805
- Web: www.dermitage.com
- Category:
Dermitage Advanced Skin Renewal So-called "free trial" isn't - actual cost close to $100 Ontario, California
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On 1/29/10 I ordered a "free trial" anti-aging system from Dermitage and another from Kumaara. Due to snow, I only received the Dermitage on 2/20/10 - beyond the 14-day trial period. Unfortunately, this "trial period" is in small print under "Terms & Conditions" and the buyer is NOT required to sign to agree to them. I learned on Friday they were going to charge my account for $99.95 and called about it. Because I pushed and mentioned the snow, they agreed to a partial refund of $49.98 (which should hit within 14 days). I immediately called Kumaara, received an RMA# to return the merchandise to avoid further charges.
I have never heard of a company that would not accept a return when the merchandise had not been opened. And I find it curious that Kumaara has EXACTLY the same address as Dermitage.
Don't fall for this "free trial" - and watch out for others with this address.
This report was posted on Ripoff Report on 02/22/2010 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermitage-advanced-skin-renewal/ontario-california-91764/dermitage-advanced-skin-renewal-so-called-free-trial-isnt-actual-cost-close-to-100-573201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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