Complaint Review: Dermitage - Ontario, California Nationwide
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- Author Confirmed
- Dermitage 20060, 5300 Ontario Mills Pkwy Nationwide U.S.A.
- Phone: 800-886-8805
- Web:
- Category: Eye Care
Dermitage I ordered the free trial of dermitage eye cream and was initially charged $5.95. When the product was returned they did not issue my refund but charged me $99.95. They now claim they did not receive the package. Ontario, California
*Author of original report: Dermitage finally gave refund.
Show customers why they should trust your business over your competitors...
This company offered me a free trial for 30 days. When I received the product I was informed that I was signing up for regular shipments. I called to cancel immediately and told them I could not afford the product so I was returning it without even opening the box.
They gave me an RMA number and the address to where I needed to return the product which I did the day I received the information. Now they have taken a $99.95 charge out of my checking account claiming that they never received my returned package. I returned the product at the end of August so I know they have received it by now.
Dianne
Roberta, Georgia
U.S.A.
This report was posted on Ripoff Report on 10/07/2008 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dermitage/nationwide/dermitage-i-ordered-the-free-trial-of-dermitage-eye-cream-and-was-initially-charged-595-378965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Dermitage finally gave refund.
AUTHOR: Dianne - (U.S.A.)
SUBMITTED: Thursday, October 16, 2008
I purchased this product through my bank debit card. I took the advice of another one of your postings and reported to my bank about this unauthorized charge. Within two business days, I had my money back.
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