Report: #724640

Complaint Review: Deseret Industries

  • Submitted: Mon, May 02, 2011
  • Updated: Mon, May 02, 2011
  • Reported By: vesseyfamily — Washington Utah United States of America
  • Deseret Industries
    2480 East Red Cliffs Drive
    St. George, Utah
    United States of America

Deseret Industries St. George, Utah Deseret Industries guilty of price gouging and corruption. St. George, Utah

*General Comment: I love Deseret Industries

Show customers why they should trust your business over your competitors...

The St. George Utah Deseret Industries operates unethically. Its employees are guilty of price gouging and corruption.  Some employees have been overheard in conversation, recently, discussing affixing an over- inflated price to newly donated merchandise, prior to a quick sale, in order to hopefully drive away a waiting customer, so that an employee could acquire the item, rather than the waiting customer. This conversation was held loudly and within earshot of that waiting customer and her husband and numerous other customers nearby. This situation has happened on more than one occasion to this customer. In addition, this customer has purchased items for pick up, driven around to the back to pick up the already purchased item, only to find that the item already paid for is gone. Stolen. The sold tag had been removed from the item and the item had been re-sold, to someone else and had already been removed from the premises by the second purchaser, because once it had been purchased by this customer, it had not been immediately removed from the sales floor, by the floor salespeople, as the customer had been told/promised it would be, by those same salespeople.  The customer then was without her property and had only a lame apology, to show for the money she'd paid. The customer was only given a full refund of monies paid, AFTER having to DEMAND said refund. This too has happened on numerous occasions. Also, this store discards and destroys donations that can be sold, used, rehabilitated, etc., too. Rather than making an effort at rehabbing donations that need a little work, this store simply destroys them. Wasting perfectly usable items and wasting precious resources. It is this customer's opinion that should anyone choose to patronize this store they should pay attention to the old adage and "Buyer Beware".
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This report was posted on Ripoff Report on 05/02/2011 01:50 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

I love Deseret Industries

AUTHOR: GneissRocks - (USA)

Whoever wrote that D.I is a rip off is not telling the truth.  I love shopping there.  I have found many treasures there at next to nothing prices.  For example... I bought a next to new Olympic grade Discus for $3.00.  When I got it home I Googled it up and found that it sells for over $350.  Another item I found was an antique Lacross Stick that I paid $1.50 for and sold on eBay for $75.  I watched a woman find a $750 Louis Vuitton purse for $5.00.  

I bought two brand new closet doors that matched the rest of my house's doors for $5.00 and a brand new coffee table right from Ashley Furniture that sells there for $200, all I paid was $15.00  I bought an outdoor patio dining set for $30.00 that would have cost me over $500.00

I can only assume that the person who wrote this scathing review, did so because he or she wants to dicourage other shoppers from going there so that he or she can have a better chance of getting the good deals.  But I could be wrong.

Deseret Industries in St George UT is probably the best store for finding treasures there is.  One only has to go looking for the treasures.  It's a fun place to go looking. 

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