• Report: #1006446
Complaint Review:

Desert European Motorcars

  • Submitted: Wed, January 30, 2013
  • Updated: Wed, January 30, 2013

  • Reported By: Julie — Westlake Village California United States of America
Desert European Motorcars
Internet United States of America

Desert European Motorcars Bait an Switch! Bad Customer Service and no return calls! Internet

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Run for your life!  they are thieves and criminals!  Bait and switch is the game here... they sold me a Maserati brand new and found i out it was a used LEMON!  The sales staff is arrogant and once you buy your car.... they never answer the phone ever again:-( 

Also, they asked me to come back in and sign a new contract the day after my purchase of a lease with 12k miles a year... 

I just turned in the car and they are trying to charge me $12k in over milage with the claim that i got a low mile lease... when reviewing the new contract,  We Realized they switched the contract on me:-( Shame on me for not re-reading it! the second time but who would have thought they would have done such a thing!  

But they did and ER (Finance Director) will not come to a phone for 5 years now after numerous attempts to reach her...  I have bought many cars in my life but have NEVER dealt with a dealership orchestrating such a bogus deals and blatantly horrific customer service!  Shame on all of them for their tactics and deception!  

I am contacting lawyers, BBB, and all Consumer Groups and will fight back. Never go to Desert European Auto Ever!!!  No Ethics at Desert European Maserati!Send to a Friend Link to This Review

This report was posted on Ripoff Report on 01/30/2013 09:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/desert-european-motorcars/internet/desert-european-motorcars-bait-an-switch-bad-customer-service-and-no-return-calls-inte-1006446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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