Report: #1019135

Complaint Review:

  • Submitted: Sat, February 23, 2013
  • Updated: Sat, February 23, 2013
  • Reported By: Donna cw — Rockville Maryland U.S.A.
    15924 Arminta St.
    United States of America Design Your Wall Misleading Pictures of Wallpaper/Ripoff 30% Restocking Fee , Internet

Show customers why they should trust your business over your competitors...

DON'T BUY FROM DESIGNYOURWALL.COM.  I ordered wallpaper from  When it arrived, it was completely different from the item that was pictured on their website.  I was expecting the Silver Damask on White wallpaper that was pictured:  Even though the url reads "silver damask white background," they were very clever in hoping that you didn't notice that the description actually says beige background, "Silver/Gold Damask on Beige Background."

This is classic bait and switch. They show you a picture of one thing and send you something else. But here is the real hooker, once you receive the wrong beige background wallpaper, you can only get back a portion of your money because "there is a 30% restocking fee for ALL returns regardless of its condition:"">  How terribly misleading!  Don't fall for their tricks.
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This report was posted on Ripoff Report on 02/23/2013 12:28 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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