• Report: #1020456
Complaint Review:


  • Submitted: Tue, February 26, 2013
  • Updated: Tue, February 26, 2013

  • Reported By: TH — Spring Texas United States of America
3075 S. Bonfield St. Chicago, Illinois United States of America

dhcameras rongyuanxie(ebay seller) camera repair scam and/or fraud...They sell you a defective part and/or ask you to send your camera for "free" assistance.You never get your camera back and they don't respond to phone or e-mails. Chicago, Illinois

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I bought a replacement lens from them on ebay and it was defective. They offered to fix the problem free if I would send my camera to dhcameras in Chicago, which I did. They e-mailed confirmation of receiving my camera and communicated with me with trivial comments and questions until the 45 day time limit for me to file a "case" with ebay had expired. Since then, they have refused to reply to e-mails or to my phone calls(their phone is always answered by machine).

This is apparently how they "screen" their calls. I suspect they get cameras with their offer for free service and then sell the repaired camera in their store, dhcameras, or for parts on their ebay site. I brought this info to the attention to ebay and got no help or cooperation at all! I also plan to report this to the BBB, Illinois attorney general and Chicago police dept. fraud division. This all started in Dec., 2012 and as of today(Feb.,2013) I am still without my camera nor will they communicate with me!

This report was posted on Ripoff Report on 02/26/2013 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dhcameras/chicago-illinois-60608/dhcameras-rongyuanxieebay-seller-camera-repair-scam-andor-fraudthey-sell-you-a-defe-1020456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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