Report: #1324543

Complaint Review: Dial 1 Limo Transportation

  • Submitted: Thu, August 25, 2016
  • Updated: Thu, August 25, 2016
  • Reported By: Twiggy — Medford New Jersey USA
  • Dial 1 Limo Transportation

    Internet
    USA

Dial 1 Limo Transportation A Dial 1 Limo took my money and never showed up to transport me to JFK or back from JFK and hung up on me when I wanted a refund. Internet

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 I paid Dial 1 Limo 414.00 to drive me to JFK and pick me up from JFK upon my return. I paid in full about 6 weeks prior to my departure on my credit card. I was suppose to get a confirmation email the day before. It never came so at 10:00 at night I called to confirm. The reason I had not received an email was that the company was unable to find a driver to take me there ! I was suppose to be picked up at 3 am. So we managed to call another company and get a ride. Now I had to pay the new company 210.00 and was assured by Dial 1 Limo I would get a refund for the trip to JFK since they didn't come. Of course I never got that. Upon my return to JFK I was to call Dial 1 Limo when we landed so they had time to get there. Upon speaking with them, they had no record of my return. I gave them my quote number which was on my email confirmation they sent me. They still claimed to have no record of needing to pick me up. Funny since I paid in full 6 weeks earlier, had an email sent to me from them confirming my pick up time and yet they had no driver for me. So once again I located a limo service in the airport and paid him 256.00 to take me home even though I had already Paid for this service through Dial 1 Limo. This happened on Sunday, August 21. I waited until Thursday to call to see if my credit for the services not rendered was complete. The guy I spoke to was the same person I had spoke with every time I called including when I booked the limo, When I asked about my credit he became very defensive and actually hung up on me. I tried to deal with his situation like any person would with a phone call but since that got me no where I had to put in a dispute with my credit card company. I am posting this because upon research of this company I have seen that I am not the only one this has happened to. I would not recommend this company and Wouk advise anyone to stay away. The stress and aggregation was totally uncalled for.

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This report was posted on Ripoff Report on 08/25/2016 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dial-1-limo-transportation/internet/dial-1-limo-transportation-a-dial-1-limo-took-my-money-and-never-showed-up-to-transport-m-1324543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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