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Report: #1178461

Complaint Review: DIAMOND RESORTS - LAS VEGAS Nevada

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  • Reported By: Martha — WHITTIER California
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  • DIAMOND RESORTS 10600 W. Charleston Blvd. LAS VEGAS, Nevada USA

DIAMOND RESORTS INTERNATIONAL ASTRONOMICAL ABSURD LATE FEES TO QUARTERLY DUES LAS VEGAS Nevada

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Diamond resorts late fees are incredibly high. They charge 10% of total quarterly fees and add unilaterally $116.00 to my bill when over 30.

I used to have Monarch Resorts. Diamond resorts bought Monarch Resorts. Since Diamond resorts bought the resort I had problems using their website to make payments. Since I had problems making my payment I just learned of their incredibly high late fees. Diamond resorts late fees are incredibly high. They charge 10% of total quarterly fees and add unilaterally $116.00 to my bill when over 30 days. I tried using their website to pay my bill, but it has proven difficult. They do not have monthly automatic payments; only quarterly. So every time I have to pay my bill I have to call it in. I notified them that for the last bill I moved and I did not receive my bill. The bill collector removed my $116.00 from my bill. As this was the second time I was late Diamond Resorts Manager refused to remove the 10% late fee.  

I explained about the problem with their website, my change of address; but they still refused to remove the $46.68  fee of a $466.00 quarterly dues.  

I do not recommend anyone buying a resort from Diamond Resorts.  It is crazy to have such percentages added to their late fees.

 

This report was posted on Ripoff Report on 09/22/2014 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/diamond-resorts/las-vegas-nevada-89135/diamond-resorts-international-astronomical-absurd-late-fees-to-quarterly-dues-las-vegas-1178461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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