• Report: #1045998
Complaint Review:

Diamonds International

  • Submitted: Wed, April 24, 2013
  • Updated: Wed, April 24, 2013

  • Reported By: Adam — carmel Indiana
Diamonds International
38 West 48th Street New York, New York United States of America

Diamonds International Refuses to Honor Their Return Policy Despite Selling Me Merchandise @ $10,000 Above the Stated Value New York, New York

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My wife and I purchased a diamond bracelet, a pair of diamond earrings, and two watches from Diamonds International for a total cost of $38K. At the time of purchase we were emphatically assured that we could return the bracelet and earrings ($25K together) if we had them appraised for less then what we paid. Upon arriving home we took them to an impartial certified appraiser and the appraisal came back $10,000 less then what we had paid. We send them the impartial appraisal and they keep being told that they have to discuss this with higher management. They are also saying that the appraisal is the "wrong kind" of appraisal. Run around of the worst kind. We are working with a woman named Bella (won't give us her last name).

This report was posted on Ripoff Report on 04/24/2013 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/diamonds-international/new-york-new-york-10036/diamonds-international-refuses-to-honor-their-return-policy-despite-selling-me-merchandis-1045998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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