Report: #1411893

Complaint Review: Diet Sipplements - SEC

  • Submitted: Tue, November 14, 2017
  • Updated: Tue, November 14, 2017
  • Reported By: Angry Grandna — Marissa Illinois United States
  • Diet Sipplements - SEC
    500 N. Rainbow Blvd. Suite 300
    Las Vegas, Nevada
    United States

Diet Sipplements - SEC Charging full price of product without permission Las Vegas Nevada

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I accidentally ordered this product by clicking on a wrong button. I immediately sent them an email to cancel the order and then I called them as well. They said the order would be cancelled. However, about a week ago I received the product anyway. Then today I noticed a charge for $79.95 on my bank account. I immediately called them and explained to them problem and he cancelled my account and I told him I wanted a refund issued. Very quickly he replied I would see it in 3-5 business days and hung up before I could say anything else. I called back immediately and spoke with another petson who checked the account and said it had been cancelled. I asked about the refund and she said she couldn't give it to me. I explained that I had cancelled the order the same day it was placed and she said they had nothing on file that showed I called and refused to return the money by just saying the word "NO". I asked to speak to a manager and she said she was the senior account person so I asked to speak to her manager and she said NO she was senior person and hung up. How can I help it if they didn't make a note that I called. I do have the email I sent to them. What a ripoff!! Someone needs to take them down.

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This report was posted on Ripoff Report on 11/14/2017 03:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/diet-sipplements-sec/las-vegas-nevada-89107/diet-sipplements-sec-charging-full-price-of-product-without-permission-las-vegas-nevada-1411893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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