Report: #10991

Complaint Review: Diet ZX by Vita Free

  • Submitted: Tue, January 08, 2002
  • Updated: Tue, January 08, 2002
  • Reported By:
  • Diet ZX by Vita Free
    5315 Lindbergh Lane
    Bell, California

Diet ZX Strikes Again the ripoffs

Show customers why they should trust your business over your competitors...

I too was taken in by Diet ZX and their "free" claim. I paid for the shipping, $55.60, and waited. They charged my card 8/03. In September, I received 8 bottles of night time ZX only. It was supposed to be 4 of night and 4 of Daytime ZX. So I called and asked for the daytime pills. I waited and still no daytime ZX.

I called in October and they said they would send them out. I waited. Still no pills. I called in November to let them know I still did not have the daytime ZX. They said they could send them to me within two weeks, no problem. This was 11/2.

On 11/20, still no pills, so I called up for a refund. I had it. I was told it takes up to 30 days for them to refund my credit card.

It is now 01/08/02, and there is still no refund showing on my card. I am dreading calling up these people since you are guarenteed at least a 10 minute wait on hold. This is crazy, since they have now had my money for 4 months and I haven't seen a refund yet. I don't know what to do or how I can get them to refund me for sure. I have already paid my bill and I think it is too late to dispute the charges.
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This report was posted on Ripoff Report on 01/08/2002 12:00 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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