• Report: #755433
Complaint Review:


  • Submitted: Tue, July 19, 2011
  • Updated: Tue, July 19, 2011

  • Reported By: Paul — Oswego Illinois United States of America
122 Kerr Rd, Suite 100 New Kensington, Pennsylvania United States of America

DigiExpress Failed to honor their repair warranty! New Kensington, Pennsylvania

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I sent my Ipod Touch to DigiExpress for replacement of a scratched front display. It took approx. 10-12 business days for the equipment to be repaired and returned. 

Less than 60 days later I contacted the Company to advise them the display had cracked again. DigiExpress informed me my warranty was void because there was physical damage to the Ipod, and offered to repair it for another $55 + shipping.

This Company does not stand behind its' work. The part they replaced broke, and they refused to replace it because it had physical damage! Duh.

I would NOT recommend this Company for any repairs. 

This report was posted on Ripoff Report on 07/19/2011 06:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/digiexpress/new-kensington-pennsylvania-15068/digiexpress-failed-to-honor-their-repair-warranty-new-kensington-pennsylvania-755433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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