• Report: #1036629
Complaint Review:


  • Submitted: Thu, March 21, 2013
  • Updated: Thu, March 21, 2013

  • Reported By: lifetracker2002 — flushing New York
34 34th St brooklyn, New York United States of America

Digiframes.com Defective used electronic merchadise sold as new, amd refuse to alleviate nor resolve th eproblem brooklyn, New York

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Sold me a 20 inch DIGITAL FRAME photo/video display unit.
Upon arrival unit seemed to be used before ( purchased as new)

Unit failed to work, and many calls and e mails to company demanding restitution, replacement and adeqqquate resolution remains un answered.

Company reps stated that their policy  requires clients/customers to return item at their own costs of shipping, and if a replacement needed, t hey will charge again for a new unit additional $330 (cost of unit). and once recieving the defctive non working unit and checking it, will they furnish credit ( a process that can take 2 weeks or so). Meanwhile clients are charged twice for a new product.

This report was posted on Ripoff Report on 03/21/2013 07:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/digiframescom/brooklyn-new-york-11232/digiframescom-defective-used-electronic-merchadise-sold-as-new-amd-refuse-to-alleviate-1036629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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