• Report: #869678
Complaint Review:

Digital Depot Online

  • Submitted: Mon, April 16, 2012
  • Updated: Mon, April 16, 2012

  • Reported By: Paul — Greenwood Village Colorado United States of America
Digital Depot Online
Internet United States of America

Digital Depot Online Bait/Switch/non delivery of complete order Internet

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Placed an order with digital depot online the first week of January 2012 for a package that included camera, two lenses, misc items.  Shipping was noted at 7-10 days.  By first week of February nothing had arrived.  After numerous calls to the company I was advised that the unit I had ordered was the "import" model and would have controls and manuals in Japanese language only.  I advised them this would not work and was charged several hundred dollars more for the the English language model.  Package was received approximately 3 weeks later, but with only one lens included.  Have now sent three emails, and several phone calls to customer service, but still have not received the outstanding item.

This report was posted on Ripoff Report on 04/16/2012 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/digital-depot-online/internet/digital-depot-online-baitswitchnon-delivery-of-complete-order-internet-869678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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