Complaint Review: DigitalMonster - Saddle Brook New Jersey
- DigitalMonster Saddle Brook, New Jersey USA
- Phone:
- Web: DigitalMonster.com
- Category: Cameras & Video
DigitalMonster DigitalMonster.com BAIT AND SWITCH SADDLE BROOK New Jersey
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I was looking on the internet for a Canon EF 24-105mm f/4L IS USM Autofocus Lens. The standard selling price online was $749.00.
I saw a internet ad from DigitalMonster.com offering the Canon EF 24-105mm f/4L IS USM Autofocus Lens for $638.00. I placed an order and paid the $638.00.
The next day I received a call telling me i "had made a mistake." The salesman informed me tha the lens I had ordered was the wrong lens and that it was gray market not USA. He offered to fix the order and sell me the Canon EF 24-105mm f/4L IS USM Autofocus Lens I "really needed" for a bargain $749.00. To cancel at this point would cost me 15% just for placing the order and cancelling. I agreed to the new price and lens. He then tried to push a warranty for another $88.00. I declined.
The Canon EF 24-105mm f/4L IS USM Autofocus Lens arrived a week later. I found that it was in a plain box, not a Canon box. It appeared that parts were missing.
I tried calling DigitalMonster.com but they just transferred me to numbers that no one would answer.
The DigitalMonster.com website doesn't list any The Canon EF 24-105mm f/4L IS USM Autofocus Lens other than the one I ordered.
This report was posted on Ripoff Report on 10/11/2013 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/digitalmonster/saddle-brook-new-jersey/digitalmonster-digitalmonstercom-bait-and-switch-saddle-brook-new-jersey-1091328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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