Complaint Review: dinodirect - san jose. gaithersburg, California
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- Author Confirmed
- dinodirect 4020 el camino real,3101, PA,CA 94306 san jose. gaithersburg,, California United States of America
- Phone:
- Web: dinodirect.com
- Category: Communications & Networking
dinodirect unitedTTY wireless internet adapter has NO driver, cellphone ringer amplifier DO NOT WORK san jose. gaithersburg, , California
*UPDATE Employee: Dear Customers,
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I recently order online one wireless internet adapter from Dinodirect pay through PayPal...i try to cancel order a couple of hours later to no avail...they said order has been shipped (lie!)...when i receive order, i found out their CD installation do not have required drivers for adapter to work...there is no way that show how to return merchandise for refund.
another order from united TTY, pay thru PayPal again...unitedTTY sent me an uni-max amplifier that do not work. i dispute and get refund back, but less shipping/handling fee, tax, and maybe restocking fee.
i have to pay 2 times shipping handling fees ($30,00) and one charge (adapter $11.98) for nothing.
may be t is not a very expensive experience. but it make me think : now, dishonest merchants have devised a new way to scam/rip off consumer with selling false/bad products.
like i just explain, when you return merchandise all you have was s/h fees and charge.
any way consumer end up losers, wasting their money, wasting their time for nothing. just rage remain!
This report was posted on Ripoff Report on 08/20/2011 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dinodirect/san-jose-gaithersburg-california-/dinodirect-unitedtty-wireless-internet-adapter-has-no-driver-cellphone-ringer-amplifier-767562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Dear Customers,
AUTHOR: Asce - (United States of America)
SUBMITTED: Thursday, August 25, 2011
Dear customer,
We are sorry for what happened to you,and we are also sorry to hear that the item turned out not to be perfect as you ever expetced.Would you please inform us the order number for the further check? you may also login your account to open a Case,our staff will soon deal with your matter promptly.
Your cooperation and understanding is highly apprecited.
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