Report: #1045162

Complaint Review: DIRECT BUY AUTO WARRANTY

  • Submitted: Mon, April 22, 2013
  • Updated: Mon, April 22, 2013
  • Reported By: Dwight Winstead — ROCKY MOUNT North Carolina
  • DIRECT BUY AUTO WARRANTY
    33 WOOD AVE. SOUTH
    ISELIN, New Jersey
    United States of America

DIRECT BUY AUTO WARRANTY I WAS SCAMMED OUT OF MY $2550.00 MONEY I PAID FOR WARRANTY ISELIN, New Jersey

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I PURCHASED A EXTENDED  CAR WARRANTY  ON MY MERCEDES ON 6/24/12  FROM THESE PEOPLE ..PAID UP FRONT $2550.00 FOR 150 MILE WARRANTY 4 YEARS COVERAGE ...CAR HAS BEEN IN SHOP WITH MAJOR BREAKDOWNS..ABS/SBC SYSTEM/AND ABC  SYSTEM.. I HAVE ALREADY PAID OUT OF POCKET SINCE THEN ABOUT $6,000.00 EACH TIME THE REPAIR ESTIMATE WAS FAXED TO DIRECT BUY  WARRANTY THEY ALWAYS CAME BACK WITH A REPLY THIS IS UNDER NORMALY WEAR AND TEAR AND WE DON'T COVER THAT ..DUH! THATS WHY I BOUGHT THIS WARRANTY , THEY SAID YOUR TROUBLES ARE OVER IF YOU BREAK DOWN ANYWHERE.. EACH TIME MY CAR WAS IN THE SHOP IT WAS THERE AS MUCH AS 3 DAYS BEFORE THEY EVEN SENT A REP DOWN TO LOOK AT IT ..AFTER  LOOKING OVER SOME OF MY INVOICES I NOTICED THAT MY POLICY  SUPPOSED TO HAVE COVERED AN ITEM SO I CALLED THEM AND THEY SAID IT WAS OVER 30 DAYS AND THEY COULD NOT REMBURSE ME ...THATS STUPID I PAID FOR IT OUT OF MY POCKET ..I SHOULD GET THAT MONEY BACK. WELL I CALLED THE COMPANY AND ASKED SINCE THEY ARE NOT GOING TO PAY FOR MY REPAIRS ON MY CAR HOW MUCH WILL MY PRO-RATE TO GET MY REFUND ON MY POLICY MONEY I PAID ..THE MAN ON THE PHONE SAID I CAN NOT TELL YOU THAT . I SAID WHY IT IS MY POLICY (  KEEP IN MIND HERE IS  MY CAR  IN THE SHOP  FOR 3 DAYS AS HE AND I WERE TALKING  ON THE PHONE WITH A $4,000.00 ABC REPAIR ESTIMATE WAITING FOR A RESPONSE FROM THEM. HE SAYS I WILL HAVE TO SEND THAT  INFORMATION TO YOU EMAIL ...WELL BY ME ACCEPTING THAT EMAIL IT AUTHORIZED THEM THAT I WAS CANCELING MY POLICY  THEY SAID I WOULD ONLY GET BACK $643.00 ..30 DAYS  NOW APRIL,22ND AND I STILL HAVE NOT GOTTEN MY LITTLE REFUND, WHICH SHOULD HAVE BEEN MUCH MORE PRO-RATED AMOUNT. DO YOU THINK I WOULD HAVE CANCELED MY POLICY WITH 4 MORE YEARS AND 90,000 MILES  WARRANTY LEFT  I DON'T THINK SO AS I NEVER SAID ANYTHING ABOUT I WANTED TO CANCEL MY POLICY FOR THE  $643.00  I WAS JUST INQUIRING ABOUT IT .. AND SEE WHAT I DID I GOT SCAMMED BY DIRECT AUTO WARRANTY CO. I DID NOT EVEN AGREE TO THE EMAIL I WAS SENT  AS HE SAID THATS THE ONLY WAY I COULD GET THE REFUND AMOUNT.PLEASE DON'T BUY AN EXTENEDED WARRANTY ...THIS COMPANY IS A BIG RIPPPPPP OFF

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This report was posted on Ripoff Report on 04/22/2013 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-buy-auto-warranty/iselin-new-jersey-08830/direct-buy-auto-warranty-i-was-scammed-out-of-my-255000-money-i-paid-for-warranty-isel-1045162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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