Complaint Review: Direct Buy Auto Warranty
Direct Buy Auto Warranty SCAM!!!!! SAVE YOUR MONEY!!!! Nationwide
*Consumer Comment: Pre Existing Conditions
This company is such a scam. when i called to order the warranty I asked about specific things, drive train, oil leaks and heat. The sales person promised those were covered. I was excited being a was a single women at the time and needed a warranty to save my car from breaking down. I gave the sales person the miles on my car and he guarenteed that this would all be covered. He even said he would break my payments up and I would have no deductable so zero cost to me if anything needed to be fixed.
the advertisment on the web site says 30 days guarenteed or your money back.....of course because you are not allowed to file a claim till AFTER 30 days. when I did bring my car in, the auto shop had a hard time getting in touch from the direct buy warranty company. When the adjuster came they denied fixing everything but a water pump. the owner of the mechanic shop said he was surprised because the things needing to be fixed were legit.
When the mechanic got the details for a water pump, the mechanic suggested I not use it because he said it may have been used and there were not guarentees to it. The owner of the mechanic shop saved the info for direct buy and suggested I cancel it right away suggesting it was a scam. he saved the info to alert other customers never to buy this warranty. he said it was the worst he had ever tryed to use. They covered nothing that legitamatly should have been covered and I was told would be covered.
their excuse was normal wear for everything. Meaning that was their loop hole to cover nothing. They knew the miles on my car when I asked about specifics. Please PLEASE. I have never wrote a negative comment about a company before but I felt very strongly to help some one else save their money. PLEAE DO NOT GO WITH DIRECT BUY WARRANTY!!!! THIS IS A SCAM!!! I cancelled my membership after 60 days and got half my money back.
This report was posted on Ripoff Report on 05/01/2014 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-buy-auto-warranty/nationwide/direct-buy-auto-warranty-scam-save-your-money-nationwide-1143413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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