• Report: #1018001
Complaint Review:

Direct Buy Warranty

  • Submitted: Thu, February 21, 2013
  • Updated: Thu, February 21, 2013

  • Reported By: harley121 — Rosedale Maryland United States of America
Direct Buy Warranty
Iselin, NJ 08830, New Jersey United States of America

Direct Buy Warranty deceitful sales tactics, dishonest sales people that do not fully disclose what "covered item" is / means Iselin, NJ 08830, New Jersey

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They use very deceitful selling practices. By the time that you have a claim, its too late!

You will find that they have lead you to believe a ton of parts are covered-but they dont really disclose that clearly. For instance normal wear isnt covered. So that steering component (ball joint) that the front page lists as covered IN BOLD PRINT really isnt due to the fine print clause that the salesman didnt really disclose very well when you asked him; whats covered?  Also the refund amount seems very very low to me.  The refund amount also is NOT made available to you untill its too late to change your mind (should you wish to).  It is disclosed only AFTER you have committed to saying Yes to their termination agreement.  All seems very shady to me!  It should be noted that I have not received my refund yet as I just filed for it two days ago.  If I have any troubles getting it, I will update this report.

This report was posted on Ripoff Report on 02/21/2013 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-buy-warranty/iselin-nj-08830-new-jersey-/direct-buy-warranty-deceitful-sales-tactics-dishonest-sales-people-that-do-not-fully-dis-1018001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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