• Report: #833434
Complaint Review:

Direct Energy

  • Submitted: Fri, February 03, 2012
  • Updated: Fri, February 03, 2012

  • Reported By: Lori — Peoria Illinois USA
Direct Energy
7385 north state route 3 westerville, Ohio United States of America

Direct Energy False advertising westerville, Ohio

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 I signed up back on 10/18 /2011 mostly because I was offered a $50 pre paid Visa gift card .
Well I waited the 4-6 weeks and nothing came .I called and was informed that I had not been signed up under the free gift but they were going to do so now .This was Nov 28 now .
So I waited and called in December and yes your going to get it in 4-6 weeks from 12/14 .
Well I waited yet again ,and nothing so I called them again and once again their line was oh your not signed up for the gift card I will do it now . So now I am back to waiting another 4-6 weeks .

 I sent a letter to the BBB because this is false advertisment and now I writing here also to let everyone now they lie lie lie .
I will cancel even if I ever do get said card because I hate the way they treat customers .

This report was posted on Ripoff Report on 02/03/2012 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-energy/westerville-ohio-/direct-energy-false-advertising-westerville-ohio-833434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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