Report: #833434

Complaint Review: Direct Energy

  • Submitted: Fri, February 03, 2012
  • Updated: Fri, February 03, 2012
  • Reported By: Lori — Peoria Illinois USA
  • Direct Energy
    7385 north state route 3
    westerville, Ohio
    United States of America

Direct Energy False advertising westerville, Ohio

Show customers why they should trust your business over your competitors...

 I signed up back on 10/18 /2011 mostly because I was offered a $50 pre paid Visa gift card .
Well I waited the 4-6 weeks and nothing came .I called and was informed that I had not been signed up under the free gift but they were going to do so now .This was Nov 28 now .
So I waited and called in December and yes your going to get it in 4-6 weeks from 12/14 .
Well I waited yet again ,and nothing so I called them again and once again their line was oh your not signed up for the gift card I will do it now . So now I am back to waiting another 4-6 weeks .

 I sent a letter to the BBB because this is false advertisment and now I writing here also to let everyone now they lie lie lie .
I will cancel even if I ever do get said card because I hate the way they treat customers .
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