Report: #919609

Complaint Review: direct energy

  • Submitted: Mon, July 30, 2012
  • Updated: Mon, July 30, 2012
  • Reported By: raquel — brockton mass Massachusetts United States of America
  • direct energy
    pmb #51-7385 n state rte 3
    westerville, Ohio
    United States of America

direct energy they called to be come a customer or direct energy and they told me i would re cieve a 50 dollar rebate gift card in the nmail and didnt have to do any but my bill would have to be paid in full i hav westerville, Ohio

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direct energy called and said they could lower my light bill for a year and they will send my a 50 dollar gift card not telling me or sending me a paper saying i had to do any thing to get the rebate gift card i have been a customer since april and was soppose to recieve the  gift card 2 months ago i hac=ve been calling them and thy are giving me the runaround telling me my card was mailed on july 9 and i should recieve it soon i have not yet to recieve i have called then nummorus time and now there telling me i have to send in the rebate form with copy of my light and the card will be sent and i never recieved a rebate form and iwas told the card was mailed on july 9 2012 so they connect me to the place that thats send out the cards and they done have my name or any thing on record this is not right i want what they told me i will recievemy 50 dollar gift rbate card
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This report was posted on Ripoff Report on 07/30/2012 09:27 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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