Report: #666325

Complaint Review: Direct Express Card

  • Submitted: Mon, November 29, 2010
  • Updated: Mon, November 29, 2010
  • Reported By: Randee — Loudon Tennessee United States of America
  • Direct Express Card
    P.O. Box 81309
    Austin, Texas
    United States of America

Direct Express Card Rip off money from my Dead Fathers Account Austin , Texas

Show customers why they should trust your business over your competitors...

My Father passed away in Oct of 2010. I reported his death to the card company and let them know I was the executer of his estate and wished to make arrangements to withdraw the remaining money. 

First I was told the Social security office needed to take it out. went to the local SS office who told me that it is not their place to recover money that is not theirs. Called them back and they told me that someone from another office would cal me back
Did not happen  Called again and I was told that a packet was being mailed to my house with instructions to get the money out. 
never got it after 10 days 

I called back again....
They will send another one . Nothing 

Called again and they told me that the SS office took the money 
SS told me they didn't

Called again and they could not tell me where the money went... but his account balance is now 0

Going to talk with the local congressman about this and file as many reports against this company that will rip off a grieving daughter.

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This report was posted on Ripoff Report on 11/29/2010 10:08 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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