Hi, I am reporting Direct Express as a scam company. First of all, I've worked in banking and it states on the back that this card is FDIC insured, and it isn't. First of all, when a bank is listed on the card, then that bank should be liable for anything that was lost or stolen, with their card. There are thousands of people that have these cards and unfortunately, when there are charges on their card that are unauthorized charges, Direct Express never ever gives them their money back.
That is because these cards are pre loaded. And Social Security has misled people by their tape that they have on their 800 number that states to you about having direct deposit, banking. And to be honest, it isn't banking at all. There is a bank on the top right hand corner, that told me that they just produce the plastic that the card is made of. And I told them that this is against all banking laws. [continued below]....
..... I've worked in banking for years.
And also, Mastercard has never even heard of Direct Express, so if you have an unauthorized charge on your account, which really isn't an account, they do not help you, nor do they give you your money back if it was stolen. I was ripped off by Direct Express several times. They are no more than a telemarketing agency and Comerica Bank is just a cover for Direct Express. I've done research on this and found that everything on this card is not above board.
Most people think that their social security money is safe, and it is not. All Direct Express does for you is send out a fraud report and then even if you have absolutely proof, which I had with a police report, they still did not give me my money back. So, how is this a good banking system or a direct deposit system. It isn't at all. Seeing that the Bush Administration took the bid from Direct Express in 1995, and also the Bush Administration, (which is typical) did not do their homework on this one.
Direct Express is a scam organization/company that actually charges poor disabled people by saying, "Well we can't give you your money that was stolen, but we can replace your card.".. Basically, meaning that they have now charged you over 17.95 for a new card. That is all. You never, ever even if stolen from, because there is absolutely no security system on these cards. They are no more than preloaded cards, like gift cards, that can be stolen by anyone.
Now here we have people that are so disabled and bedridden, and cant' do a thing about this. or better yet, they don't even know that these cards are preloaded cards, and they will never get their money back that was stolen. Direct Express is a telemarketing agency, with Comerica Bank as a cover, making you believe that your money is safely tucked away in the bank, which it is not. That is illegal to say the least. That is against all banking laws. It is also against all credit card Laws, who are supposed to protect the consumer.
And if Mastercard never heard of Direct Express, then who do you go to?? This is the biggest blunder that the Bush Administration has ever made. Talk about stupidity of Government. And it seems awfully strange that Comerica Bank is located in Texas, right where Bush lives. You can look it up online and even type into your browser about all of the customers who are angry about Direct Express and calling it the worst scam of all times.. Please get back to me.. Direct Express owes me over 2,000.00 in all. And never gave me a dime, even with a police report....