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Report: #758134

Complaint Review: Direct to Home Appliances - San Francisco California

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  • Reported By: jsavko — Warren Pennsylvania United States of America
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  • Direct to Home Appliances 767 Bryant St. San Francisco, California United States of America

Direct to Home Appliances Stole My Money San Francisco, California

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Direct to home appliances is the WORST company in the world for customer service. As a matter of fact I don't think they have a customer service dept.  I purchased a hot tub sept.3rd 2010 and was expecting it in "Less than 12 to 16 weeks" as I was told by the sales team.  Since then I have called, emailled, and faxed several times (around 50 and counting) to the customer service dept. with zero returned calls,emails, or faxes.  Seems that once they have your money they have NO intentions of getting you your purchase and or refund.  Which is Illegal considering my receipt says nothing about a "no refund policy".  Anyone considering a purchase from this company should reconsider. and ABSOLUTELY Do Not send them any money. 

This report was posted on Ripoff Report on 07/29/2011 10:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-to-home-appliances/san-francisco-california-/direct-to-home-appliances-stole-my-money-san-francisco-california-758134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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