Complaint Review: Direct TV Cancellation Fee - Internet
- Direct TV Cancellation Fee www.directv.com Internet United States of America
- Phone:
- Web:
- Category: Satellite Companies
Direct TV Cancellation Fee one time approval means they can charge all the time and overdraft your acct 1000 dollars, Internet
*Consumer Comment: Permission
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My husband at the time made a payment in March 09 with his debit visa card and now in sept 09 they took out 995.99 without authorization and states because we had the same address that they were authorized. I notifeied them in June that I would be moving to Louisiana and no longer needed the service. I even gave them the new address. My husband had a stroke and they overdrafted his acct. I spoke with Angela and she stated the money would be put back into the acct bu 9/23/09 but it wasnt. called and talked to Moses and he stated the refund was denied and that I now owe 240 cancellation.
Spoke with Andrew his supervisor and he stated since my husband at the time at the same address authorized it once it allows us to charge his acct. Asked about the refund on the returned boxes or 635.00. he states it will be another five business days and they will credit his card minus the 240 canc. fees.
this company is getting away with fraud. Yes, they had permission in March but not Sept. Why do they get this right. My husband is out 995 plus 36 overdraft. Does anyone know what i could do?
This report was posted on Ripoff Report on 09/23/2009 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv-cancellation-fee/internet/direct-tv-cancellation-fee-one-time-approval-means-they-can-charge-all-the-time-and-overd-499425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Permission
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, September 23, 2009
They do have permission. When you signed agreeing to their terms of service, you did agree to it.
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