Direct TV STOLE 1000 dollars Anna Nationwide

 Direct TV debited my account $956. They debited my account and the service is not in my name. I helped my boyfriend make a payment one month and Direct TV informed me that was the reason my card was used to collect the amount. My boyfriend's card on file with Direct TV had no attempts at transactions. I called Direct TV and they verbally promised me a refund within 3 business days. No refund at 3rd business day. Called them and they said they denied the refund request and they instructed me to call my financial institution for a claim of theft. Requesting to join class action lawsuit against this service provider for making unauthorized transactions for collections. Direct TV needs to follow the collection process like every other business has to and not make illegal unauthorized debits from people's banks that are not associated with the account.