Report: #874940

Complaint Review: DIRECT TV

  • Submitted: Fri, April 27, 2012
  • Updated: Sun, July 01, 2012
  • Reported By: Ken — Sun Lakes Arizona United States of America

    United States of America

DIRECT TV CenturyLink DIRECT TV - CenturyLink Bundle Pricing . . . NOT Internet, Internet

*Consumer Comment: How long are you into the contract?

Show customers why they should trust your business over your competitors...

Be forewarned:  If you are looking for a bundled package from DIRECT TV and CenturyLink, get an itemized recurring and
non-recurring quote, how long those prices are good for and what will the pricing change to when the special runs out.

Centurylink Internet and DIRECT-Satelitte TV bundle is advertised as starting  as low as $29.99/mo. for 12 months after rebate with 24-mo agreement.

Individually CenturyLink advertises an Internet pacage for $19.95 per month for a  minimum of five years, while DIRECT TV advertises a special for 140 Digital Channels for twelve months $29.99 per month.  If these two advertised offers
were bundled that would come to $49.94 per month.

Currently I pay to monthly bills:  CenturyLink Internet of $34.95 and DIRECT TV of $60.00, for a total of $94.95 or $45.07
dollars more than I should be paying for their advertised bundle.

When I called DIRECT TV to see about bundled subscription, they told me that they had to handle them separately, but not to worry as it would be billed as a bundled package.  When DIRECT TV transferred me to CenturyLink for imternet service, the first thinbk I told them was that I was transferred to them by DIRECT TV and was looking for the internet part of the bundle.

Everyone told me I was getting the lowest advertised bundle.  Everyone lied.  I would like to have the difference paid to me, or at the minimum have the CenturyLink Internet part of the package canceled without penalty.
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#1 Consumer Comment

How long are you into the contract?

AUTHOR: The Truth Hurts - (United States of America)

Are you still in the first 12 months of the contract?

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